What is QuikPlan Mobile - NFC Care Monitoring?
QuikCheck (Electronic Call Monitoring) is a cost effective way to monitor staff appointment attendance. Using the service user’s home phone, the care staff dial a Freephone number where they are greeted with a message and prompted to enter their PIN code.
How Electronic Call Monitoring saves you time and money
Using QuikPlan Schedule Expert home care software in conjunction with an electronic call monitoring system can save time when it comes to marking the visits complete ready for invoicing and payroll. As call records are retrieved from the electronic call monitoring server they are checked against the visits in QuikPlan. If they fall within the stipulated criteria, the visits are automatically marked complete. Because the visits are checked against real time calls being made out in the field, the information that QuikPlan Schedule Expert has been updated with will be accurate, this saves time dealing with invoicing and timesheet anomalies.
The electronic call monitoring tab can be switched on or off for individual users from the admin section of QuikPlan Schedule Expert. This is an ideal way of maintaining data integrity by not allowing unauthorised users to interfere with any part of the program.
How it works
01.Make a Call
Care staff call a Freephone number from the service user’s home as they enter and leave their appointment.
02. Enter staff PIN
Your care staff will be welcomed with a voice prompt to enter their unqiue PIN code confirming their identity.
03. Attendance is confirmed
The service user’s telephone number, staff PIN, date and time are pushed up to QuikPlan thereby updating the precise attendance details.
QuikCheck home care & domiciliary care electronic call monitoring is an automated checking system that lets you know when a care worker has entered a service users home and when they leave. The care worker dials a freephone number from the service users home and is asked to enter their carer PIN for example 2112. The carer ends the call and this indicates to QuikCheck electronic call monitoring system that the care worker is in the service users home. The care worker repeats this process when they leave. The phone calls are date stamped, time stamped; the phone number is unique to the service user and the care workers PIN confirms who is undertaking the call. The information from QuikCheck electronic call monitoring system is sent live to your QuikPlan rostering program where the visits are automatically updated and marked complete. Any unmatched visits are displayed in an exemption report that alerts you to any calls that have been missed, you then have the option to reschedule the visit or accept the match and mark it complete if the visit did happen but not at the time planned.
QuikCheck electronic call monitoring is less than half the cost to implement compared to most other electronic call logging systems yet offers unparalleled real time call monitoring using state of the art equipment. Our electronic call logging system is managed and monitored by engineers 24 hours a day, 365 days of the year so you can be sure that your live electronic call monitoring system keeps you in touch with what is happening out on the rounds in real time. QuikCheck electronic call monitoring marks your visits as complete as they happen saving you the time of checking off time sheets and checking to see where your carers are at any one time.
If your local authority insists that you use CM2000 for electronic call monitoring then you are still able to benefit from using QuikPlan and its advanced home care management features.
QuikPlan Limited have may customers who use QuikPlan to roster their staff and deal with their office administration and also use the CM2000 for call monitoring system. QuikPlan links in seamlessly to CM2000 and allows you to comply with your local authorities rules on using CM2000 call monitoring while giving you the flexibility to use QuikPlan as the most important office administration tool your care agency will ever need.
QuikPlan Schedule Expert home care software links seamlessly into the major call monitoring systems currently available such as CM2000 and EziTracker. We can write custom software to link into almost any other system should you require this service. The cost of running the call monitoring service is agreed between you and which ever third party call monitoring solution you decide to use such as CM2000 or EziTracker. QuikPlan Limited does not charge for the call monitoring interface for electronic call monitoring systems already supported by QuikPlan Schedule Expert.
Visits marked complete
Visit confirmations are matched up with the planned visit rotas in QuikPlan and are automatically marked complete.
This automated process not only confirms attendance, it records the actual visit times, thus reducing admin costs associated with cross-referencing time sheets.
When confirmed visits cannot be automatically matched in QuikPlan due to falling out of time tolerance or incorrect visit registration, they are displayed in an exception report where you can manually match them and record an explanation for the discrepancy.
Using accurate visit times generated by QuikCheck, your QuikPlan software can produce output files and reports that will integrate seamlessly with local authority monitoring and billing systems.
Live data updates QuikPlan
Data is retrieved from the electronic call monitoring server and brought into QuikPlan Schedule Expert for checking. This automated process ensures that QuikPlan is always kept up to date with the latest live data.
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